Professional Experience

Experience delivering production AI systems, reliable platforms, and cloud automation.

3 Roles2021 - PresentCloud, DevOps, AI
Visible Edge

AI, ML and DS Specialist

2025 - Present

  • Designed and delivered applied AI training programs focused on practical implementation, not just theory.
  • Built hands-on labs for NLP, Transformers, retrieval workflows, and model-driven application design.
  • Advised stakeholders on AI adoption strategy, prioritization, and responsible-use guardrails.
  • Translated complex AI concepts into production-oriented workflows for technical and non-technical teams.
  • Standardized reusable learning paths that improved consistency of onboarding and AI upskilling.
  • Delivered 20+ guided labs and workshops with completion rates typically above 85%.
VivSoft

Systems Engineer II

2024 - 2025

  • Owned day-to-day reliability for backend systems, troubleshooting incidents and driving remediation to closure.
  • Automated recurring operational tasks with PowerShell and cloud tooling to reduce manual effort and execution risk.
  • Helped migrate source control and delivery workflows from TFS to GitHub Enterprise Server.
  • Built and maintained Terraform-managed Azure infrastructure aligned to security and scalability requirements.
  • Implemented and refined GitHub Actions pipelines to improve delivery consistency across environments.
  • Supported change-control reviews and release governance for stable production rollouts.
  • Executed operational health checks and system validation to catch failures before downstream impact.
  • Managed ServiceNow ticket flow with a focus on response quality, turnaround, and incident follow-through.
  • Reduced recurring operational effort by ~25–35% through automation and standardized runbooks.
  • Improved pipeline reliability to ~94–97% successful runs on routine release workflows.
Slalom Consulting

Platform Engineer

2021 - 2023

  • Engineered cloud-native AWS infrastructure for a major energy-sector client modernizing legacy systems.
  • Partnered with delivery teams to design CI/CD pipelines using CircleCI, Terraform, and Docker.
  • Provisioned secure multi-environment cloud foundations across development, staging, and production.
  • Automated infrastructure deployment and configuration workflows to speed up releases and reduce drift.
  • Monitored runtime health and resolved operational issues to maintain service reliability.
  • Documented architecture decisions, runbooks, and handoff guidance to improve long-term maintainability.
  • Shared platform engineering standards and best practices through internal knowledge contributions.
  • Cut environment provisioning time from multi-day setup windows to same-day delivery for standard stacks.
  • Supported release readiness with typical deployment lead times under 1 business day.

Education & Certifications

Visible Edge Institute – Artificial Intelligence Technologies Program

Oct 2025 – Jan 2026 (375 hours)

  • Coursework included LangChain (Intro and Advanced), Transformers, NLP, CNNs, and Fuzzy Logic.
  • Completed hands-on AI and machine learning projects aligned to production-oriented workflows.

B.S. in Information Technology – University of Phoenix

  • IBM AI Developer Certification
  • Microsoft Certified: Azure Fundamentals (2020)
  • AWS Certified Solutions Architect – Associate (2022)
  • Python for Data Science and AI (2023)
  • DevOps & SRE Fundamentals – Linux Foundation (2023)
  • Containers for Developers – Linux Foundation (2024)