Professional Experience
Experience delivering production AI systems, reliable platforms, and cloud automation.
3 Roles2021 - PresentCloud, DevOps, AI
Visible EdgeAI, ML and DS Specialist
2025 - Present
- Designed and delivered applied AI training programs focused on practical implementation, not just theory.
- Built hands-on labs for NLP, Transformers, retrieval workflows, and model-driven application design.
- Advised stakeholders on AI adoption strategy, prioritization, and responsible-use guardrails.
- Translated complex AI concepts into production-oriented workflows for technical and non-technical teams.
- Standardized reusable learning paths that improved consistency of onboarding and AI upskilling.
- Delivered 20+ guided labs and workshops with completion rates typically above 85%.
VivSoftSystems Engineer II
2024 - 2025
- Owned day-to-day reliability for backend systems, troubleshooting incidents and driving remediation to closure.
- Automated recurring operational tasks with PowerShell and cloud tooling to reduce manual effort and execution risk.
- Helped migrate source control and delivery workflows from TFS to GitHub Enterprise Server.
- Built and maintained Terraform-managed Azure infrastructure aligned to security and scalability requirements.
- Implemented and refined GitHub Actions pipelines to improve delivery consistency across environments.
- Supported change-control reviews and release governance for stable production rollouts.
- Executed operational health checks and system validation to catch failures before downstream impact.
- Managed ServiceNow ticket flow with a focus on response quality, turnaround, and incident follow-through.
- Reduced recurring operational effort by ~25–35% through automation and standardized runbooks.
- Improved pipeline reliability to ~94–97% successful runs on routine release workflows.
Slalom ConsultingPlatform Engineer
2021 - 2023
- Engineered cloud-native AWS infrastructure for a major energy-sector client modernizing legacy systems.
- Partnered with delivery teams to design CI/CD pipelines using CircleCI, Terraform, and Docker.
- Provisioned secure multi-environment cloud foundations across development, staging, and production.
- Automated infrastructure deployment and configuration workflows to speed up releases and reduce drift.
- Monitored runtime health and resolved operational issues to maintain service reliability.
- Documented architecture decisions, runbooks, and handoff guidance to improve long-term maintainability.
- Shared platform engineering standards and best practices through internal knowledge contributions.
- Cut environment provisioning time from multi-day setup windows to same-day delivery for standard stacks.
- Supported release readiness with typical deployment lead times under 1 business day.
Education & Certifications
Visible Edge Institute – Artificial Intelligence Technologies Program
Oct 2025 – Jan 2026 (375 hours)
- Coursework included LangChain (Intro and Advanced), Transformers, NLP, CNNs, and Fuzzy Logic.
- Completed hands-on AI and machine learning projects aligned to production-oriented workflows.
B.S. in Information Technology – University of Phoenix
- IBM AI Developer Certification
- Microsoft Certified: Azure Fundamentals (2020)
- AWS Certified Solutions Architect – Associate (2022)
- Python for Data Science and AI (2023)
- DevOps & SRE Fundamentals – Linux Foundation (2023)
- Containers for Developers – Linux Foundation (2024)